Security, especially for Bankcard Processing, is a high concern for every retailer – whether they know it or not. For technology companies, it is a constant battle to stay one step ahead of the hackers and thieves. One of the largest security holes have been the interception of network traffic using tools like packet sniffers, […]
Emailing Customer Sales Receipts
Emailing is rapidly becoming the preferred method to contact many customers with harried lives that seldom check snail mail and pay their bills or do personal financial work when time permits (or insomnia dictates). The ability to email receipts to customers is a great service offering and an opportunity to add a personal touch to […]
On the Wings of Goodyear.
The most recent act of stupidity by Lindsay Lohan is the alleged hit and run of a pedestrian. In an immediate response, Goodyear, the tire company based nearby in Akron, wrote a letter to Lindsay offering to provide a private jet to a paparazzi free test track where she can hone her driving skills! The […]
Don’t sugar coat it.
This is the first installment of a series of posts that I hope everyone finds helpful. I am a bit fearful of posting this as my intention is not to disparage retailers and retailing, but to help us learn from our mistakes. I encourage others to share their stories as long as they are respectful […]
Stock Availability
When it comes right down to it the most important measurement in retailing is how much inventory is available for future sales demand. Too much inventory ties up cash and leads to the erosion of margins. Too little inventory will result in lost sales. While the best tool for managing inventory levels is, hands down, […]
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