If you can’t manage every aspect of it, you don’t truly own it. Recent conversations with a few retailers illustrate this challenge. One retailer shared that in the course of 4 months he unexpectedly lost the top salesperson in each of his two stores. Between them they accounted for approximately $1.8 million dollars in annual […]
Merchant+ Anywhere
Where ever you go, there you are! 2017 is an exciting year because Merchant Plus! will be available for mobile devices with our new Merchant+ Anywhere product. Merchant+ Anywhere represents Smyth Retail’s next technology generation (number 4 for those counting along). The best news is that instead of starting over, we are building on the […]
Creating Bar codes for Coupons & Promotions
Retailers can extend the benefits of their point of sale bar code scanners by using them to scan coupons and other promotions. Since a bar code scanner really just interprets the bar code into text as if it was typed on the keyboard, scanners can be used to enter just about any value into any […]
Will the real Associate please stand up?
Knowing who a customer’s “sales associate” is for your store isn’t always a simple question to answer. Is it the last person who rang up the sale? Is it the last person who helped them? Is it the person who has helped them the most in the past? If so, for how long? How do […]
New Customer Loyalty Program Announced
A well designed loyalty plan will encourage customers to shop more often and spend more when they do. More importantly, an effective plan must increase sales enough to justify the cost of managing the plan in addition to covering the cost of the awards. The Merchant Plus! Loyalty Plan module offers tremendous flexibility in allowing […]
