With the Merchant Plus! interface, daily sales transactions can update ShopperTrak© to combine sales, labor data and traffic counts for analytical purposes. Conversion rates can be monitored, the response rates and times of promotional events can be evaluated, and of course, staffing can be better scheduled to meet demand. Store performance can be compared to […]
Who Owns and Manages Your Most Valuable Asset?
If you can’t manage every aspect of it, you don’t truly own it. Recent conversations with a few retailers illustrate this challenge. One retailer shared that in the course of 4 months he unexpectedly lost the top salesperson in each of his two stores. Between them they accounted for approximately $1.8 million dollars in annual […]
Announcing Version 5.2.1
Merchant Plus! Version 5.2.1 is now available for general release! While a minor release to the recent release of Version 5.2, this version includes as many new features as corrections to 5.2. Client Requests – Most of the best improvements of this release came directly from client requests. In fact, most of the requests made […]
Merchant+ Anywhere
Where ever you go, there you are! 2017 is an exciting year because Merchant Plus! will be available for mobile devices with our new Merchant+ Anywhere product. Merchant+ Anywhere represents Smyth Retail’s next technology generation (number 4 for those counting along). The best news is that instead of starting over, we are building on the […]
New Customer Loyalty Program Announced
A well designed loyalty plan will encourage customers to shop more often and spend more when they do. More importantly, an effective plan must increase sales enough to justify the cost of managing the plan in addition to covering the cost of the awards. The Merchant Plus! Loyalty Plan module offers tremendous flexibility in allowing […]