For all the talk about security, mandates, and liability surrounding the internal changes retailers need to make to support chip cards and mobile wallets, perhaps the most important challenge retailers will face will be in communicating these changes to their customers. Is your staff ready to help customers learn to use these technologies? The EMV […]
EMV – The Little “Mandate” that could
The nearer we get to the October 2015 EMV “Mandate” the harder the little engine works at convincing retailers to react without clearly identifying what the EMV mandate means and its implications. We are being inundated with disinformation and poor reporting on the subject and need to shed some light on the details to get […]
Stepping into 2015!
We wish all of our clients a wonderful and prosperous New Year. We are excited about our development schedule for the coming year. This year we are directing our attention to providing you with better tools for customer management. Scheduled for release this year: Loyalty Program – A new Loyalty module will be […]
Why Mercury Payment Systems?
A core philosophy at Smyth Retail is to provide as many open system solutions so our clients aren’t locked into proprietary hardware, software, supplies or services and can retain a competitive buying position. In this case, we are well supported by Datacap Systems, who has been our credit card processing partner since the 1980s. While […]
Beware of Ransom-ware!
One of the newer and more infuriating viruses on the Internet now are called “ransom-ware”. We recently had a client who was infected with a virus called “CryptoWall” which is a Trojan Horse virus that can enter your network via an email or a pop-up on an infected website. However, ransom-ware is particularly frustrating because […]
